Our 7 Most Asked Questions

Q.   Does the price cover everyone or are we charged for each user?    The one time cost covers everyone at your physical location.  There are no hidden charges or monthly fees!  A free reminder is included that will check individuals back in automatically!

Q.  Do we need to install the program on each computer?   No!    The only thing to install on each computer will be the shortcut (icon) to the program.   The installation file will set everything up in a folder on your network for you.   No wallboards to hang,  no hardware to install.

Q.  What if we need tech support?   We have it!   The absolute fastest way to receive a response is by emailing us at any of our email addresses.  We relay emails to 3 locations to ensure a quick respone.  Feel free to call our "customer call back" line (see our contact page).

Q.  We are trying the 30 day demo.  If we purchase the program will we need to install a new program?  No!   The trial program is the full program.  On reciept of your remittance we will send an email with simple instructions for removing the 30 day restriction.  It will also make your program a fully licensed version.

Q.  What are the system requirements?    The program will run on any network (even simple peer-to-peer small office networks).  Users should have a version of Windows operating system (Windows 98 / XP / 2000 / Vista / NT, etc.) on their computer.   Nothing to install on the workstations other than a shortcut to the program!  No files are shared with any other programs.  Safe and ideal for any size office!

Q.  Do you have a web based version?   No!    Because of  increasing internet security issues we feel employee information should not be shared on the web.   Everyone's in/out status should remain on your company's network.    With our 'Check-In Check-Out' program you own the program and the data!

Q.  Can we have more than 1 receptionist?  Sure!   Optimally you'll want to have no more than 2 or 3 individuals accessing the "Receptionist" or control program ... most individuals will be accessing their personal in/out screen that displays their name at the top automatically (it also has a summary screen much like the "Receptionist" main screen) as shown in our online animated demo!

   If you have individuals  sharing   a computer they can still bring up their personal in/out program! 

Need Help?   Email us at: realperson-1@softechsystems.com

Find   helpful hints  ... visit our Softech Systems blog !