Repair and Update Your Check-In Enterprise Program

Check-In Check-Out^© 'Enterprise' Repair / Update Site !

in/out board repairman

The current version of Check-In Check-Out "Enterprise" is 9.1
Click "TOOLS" and "About" on the menu bar of the Receptionist's program to check your version.

A note to our Softech customers

"Please note: our legacy Check-In Check-Out "Enterprise", "Professional", and "Lite" versions have been removed from our products catalog. They have been replaced with our Check-In Check-Out "Anywhere" version. Customers can still download the repair file (below) should any problems or issues arise.

Our focus will now be on providing the best customer support for our newer, more current Check-In Check-Out "Anywhere" in/out board and our other unique office software products.

A free 35 day trial of our "Anywhere" board is offered for your evaluation. Customers can purchase a 1 month, 6 month, 1 year, or 2 year site license."

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1. Copy your Check-In Check-Out program folder to a temporary location on your PC

- Delete any files ending in ".net" and ".mov" in the temporary folder (ex: InOut.net, InOut.mov).
- Download ( "Save") either UpgradeENT.exe OR UpgradeENT.zip into your temp folder.

2. Run the repair / update file in your temporary folder (it should only take about 10 seconds).

- The repair / update will import everything into the newest version of the program.
- It will also clear your history logs (they should be emptied monthly or quarterly).

3. Have everyone close their in/out program . . . everyone !

- Don't forget .. some may be away from the office. Close their program, too !
- Note: Someone will ALWAYS have it running regardless of how many emails you send out.

4. Delete ALL OF THE FILES in the program's main folder on the network.

- You can not do the above step if even 1 person has the program open !
- Your Check-In folder on the network must be absolutely empty before Step 5

5. Copy the files from the temporary folder to the empty main program folder. Nothing else to do !

- Do not perform this step if you are unable to first empty the folder !

6. Review our guidelines to help ensure your program runs error free !

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Troubleshooting • Troubleshooting • Troubleshooting • Troubleshooting
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~ Still Getting Errors ?

~ Can't Delete All of the Files (Step #4) ?

If you cannot delete all of the files in Step 4 it is most likely due to any of the following:

Someone still has the program running and they may even be away from the office !
If anyone received an error, the program may still be running in their computer's "memory"
and may not be visible. Visit the offending machine(s) and do this:

1. Press CTRL + ALT + DEL
2. Click the "Processes" tab
3. If you see either "Outin32.exe" or "Summry32.exe" (or both) highlight
each one and "End Task".

You should now be able to empty the network folder!

After the update, If a user gets the following error :

Error

It indicates the individual's sign out screen was open during Step 5.
Have the individual CLOSE their Check-In program for a moment.
In the Check-In folder carefully delete the leftover "Outin321.exe" (note the "1" in the name)

Do not delete "Outin32.exe" by mistake !

The individual should now be able to use their personal sign out screen !